(ichael)

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5th OC&C/World Retail Congress Retail Proposition Index to be unveiled on Wed -- who will be the top rated retailer?
. "3 Things can give retailers a sustainable advantage:Customer insight through data, cost model,unique customer experience".
You are welcome - fascinating article.
and also 52% of voters. Don't forget them, Michael. More important than all of the above & all the political class together.
Man darf nicht darauf vertrauen, daß einem der Erfolg treu bleibt. Man muß sich selber bemühen, dem Erfolg treu zu bleiben. Michael Jary